Terms & Conditions
Important guidelines governing your use of our platform and services.
These terms and conditions govern your access to and use of NaijaWizard platform. By engaging with our services, you acknowledge and agree to abide by these provisions. We encourage you to review these terms thoroughly before proceeding with any transactions.
1 Service Delivery
NaijaWizard facilitates the sending of gifts to loved ones globally. Our services are delivered through digital coordination and physical logistics where applicable. Completion of service is marked upon successful delivery notification or confirmation of receipt by the intended recipient.
2 Pricing and Payment
Service prices are listed in the applicable currency and may be updated periodically to reflect market conditions. Complete payment is required before service initiation, processed securely through our certified payment gateways.
3 Refund Policy
We evaluate refund requests individually. If a service fails to meet the described specifications or cannot be fulfilled due to operational constraints, a refund may be issued. Claims must be filed within seven days of the transaction with supporting details.
4 Usage Rights
Your use of NaijaWizard constitutes a personal agreement. You may not use our platform for unauthorized commercial exploitation, fraudulent activities, or any purpose that violates local or international laws.
5 User Obligations
Account holders must safeguard their login credentials and assume responsibility for all account activity. Providing accurate recipient information is crucial for successful service delivery. NaijaWizard is not liable for errors resulting from incorrect user-provided details.
Questions?
For clarification on any aspect of these terms and conditions, our customer support team is ready to assist you.